Last Updated on
February 28, 2025

The 6 Best Shopify Review Apps for Customer Reviews, UGC & Social Proof

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Key takeaways:
  • The right Shopify review app helps you collect, display, and leverage social proof at scale.
  • The best apps offer AI-powered automation, rich media support, and seamless integrations with email, SMS, and social platforms.
  • If you have a mobile app, ensure your review app integrates seamlessly so your social proof works across all customer touchpoints. (MobiLoud mobile apps ensure any Shopify app on your website will work in your app)

If you’re running a Shopify brand and not stacking social proof on your site, you’re leaving money on the table. 

Reviews and user-generated content (UGC) aren’t just “nice to haves”. They’re crucial revenue drivers. 

Here’s the reality: 8 out of 10 shoppers say UGC influences their purchase decisions​, and platforms like TikTok and Instagram have turned peer recommendations into the new storefront display. 

But not all review apps are created equal. Some make it easy to syndicate reviews across channels, others help you incentivize user-generated video testimonials, and a few even supercharge SEO by injecting star ratings into Google search results.

So, what’s the best Shopify review app for your brand? We’ve broken down the top contenders for 2025, covering the features that actually move the needle, from AI-powered review aggregation to seamless social media integration. Let’s dive in.

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The Best Review Apps for Shopify Brands

There’s no maybe about it—you need to display reviews, social proof and UGC on your website (and app).

Here are six of the best apps to make this easy.

Yotpo Product Reviews & UGC

Website | Shopify App Store
(Free plan up to 50 orders; paid plans from ~$15/mo and up)

Many leading brands use Yotpo for social proof, making the brand one of the top names in the Shopify community when talking about retention and engagement.

Fashion retailer Steve Madden switched to Yotpo and saw a 57% increase in reviews collected, which led to “tremendous growth” in shoppers engaging with reviews and a major conversion lift​.

Other well-known brands like Chubbies, Pura Vida, and Sol de Janeiro have leveraged Yotpo to boost customer loyalty and sales through reviews and UGC​.

Features & Benefits

  • A comprehensive all-in-one reviews solution (and expanding to other features, including SMS and email marketing).
  • Collects product reviews, star ratings, customer photos/videos, and Q&A in one platform​. 
  • Provides in-email review submission and automatic follow-up emails with incentives. 
  • Strong social integration – you can push reviews to Facebook, Instagram, and even create shoppable Instagram galleries from UGC​. 
  • Advanced analytics dashboard to monitor review volume, sentiment, and conversion impact​. 
  • Part of Yotpo’s larger suite (loyalty, SMS, etc.), which can all interconnect.

Pros

  • Robust feature set – covers everything from basic reviews to rich UGC and visual marketing. 
  • High scalability for Shopify Plus and enterprise brands; known to handle large volumes of reviews and traffic well. 
  • Offers Google Seller Ratings and rich snippet integration (helps get stars in search results and Google Ads) out of the box​. 
  • Being a unified platform, it allows cross-features (e.g. using reviews in loyalty emails or SMS). 
  • Reliable support and onboarding for paid tiers, and continuously evolving features.

Cons

  • Costs can escalate for larger stores – many advanced features or higher order counts require jumping to pricey tiers​​. 
  • The interface has many options, which can feel overwhelming at first. 
  • Some merchants find that Yotpo’s free plan is very limited (only basic reviews for up to 50 orders/month​), essentially requiring a paid plan as you grow.

Integrations

  • Seamless Shopify Plus integration (often a recommended app for Plus stores). 
  • Syncs with major ecommerce tools: e.g. integrates with Google Shopping and Google Ads for displaying ratings, with Facebook/Instagram for UGC galleries, and with email providers. 
  • Yotpo also has built-in connections to its own Loyalty & Referrals and SMS marketing modules, creating an integrated marketing ecosystem.

Judge.me Product Reviews 

Website | Shopify App Store
(Free plan; $15/mo “Awesome” plan)

Trusted by over 200,000 Shopify stores, Judge.me is rated 5★ on the app store with ~28,000 reviews).

Many DTC brands rely on Judge.me – that's why it’s the #1 rated Shopify review app, indicating broad usage and satisfaction​.

Features & Benefits

  • Unlimited review requests (via email) with support for photo/video reviews, star ratings, Q&A, and SEO-rich snippets​. 
  • Fast-loading, multi-language (37+ languages) widgets display product and site reviews, boosting trust and search visibility​.

Pros

  • Generous Forever Free plan with essential features makes it accessible for small stores​. 
  • Highly rated for responsive support and easy setup/customization (no steep learning curve)​. 
  • Integrates smoothly with popular apps (e.g. Smile.io for loyalty, Klaviyo for email) to automate review requests and rewards.

Cons

  • Design customization is somewhat limited out-of-the-box​. 
  • Some channels (e.g. WhatsApp reviews) are marked “unverified,” which can be a minor annoyance for merchants heavily using those​.

Integrations

  • Natively integrates with Google Shopping and search (adds star ratings to Google results), Facebook, and email marketing platforms​. 
  • Also connects with tools like AfterShip (for post-purchase emails) and loyalty programs to trigger review requests and reward reviewers​.

Loox – Photo/Video Reviews & Referrals 

Website | Shopify App Store
(14-day free trial; from $9.99/mo)

100,000+ Shopify merchants use Loox.

BlendJet (a popular blender brand) collected over 200,000 customer reviews with Loox, leveraging those UGC photos to drive trust and sales​​.

Other growing brands like City Bonfires credit Loox’s photo-first reviews with helping skyrocket their conversions​​.

Features & Benefits

  • Specializes in visual UGC, letting you collect customer photos/videos in reviews and showcase them in attractive galleries (grid, carousel, pop-ups, etc.)​. 
  • Automates review request emails (with customizable forms) and even offers discount incentives for customers who submit photo reviews​​. 
  • Also includes referral and “social proof upsell” features to turn reviews into new sales​.

Pros

  • Highly user-friendly interface for both merchants and reviewers. The visual emphasis builds trust and boosts conversions by showing real customer photos​. 
  • Offers multiple display widgets that are easily styled to fit your brand, plus robust integrations (Google Shopping for star ratings, Klaviyo/Omnisend for emails, loyalty apps) to amplify reach​​. 
  • Several pricing tiers make it scalable as you grow, and 24/7 support is available​​.

Cons

  • Some features incur extra charges or are limited on lower plans (e.g. referral program or higher email quota)​. 
  • Setting up the widget to perfectly match certain custom themes can require a bit of tweaking (initial configuration effort)​.

Integrations

  • Deep integration with Shopify (one-click install). 
  • Connects with Google for Ads/Shopping feed (to show star ratings on Google)​​. 
  • Works with email marketing (Klaviyo, Omnisend) to sync review requests, and loyalty apps for rewarding reviews​​. 
  • Also supports Facebook and Instagram sharing of reviews for social proof.

Stamped Product Reviews & UGC 

Website | Shopify App Store
(Free plan up to 50 orders; paid plans from $23/mo)

Powering 8,000+ brands’ reviews.

Fashion swimwear brand Frankies Bikinis uses Stamped to display customer photos on product pages, and cosmetics brand Holo Taco showcases UGC reviews via Stamped​​.

Many other Shopify Plus brands (apparel, beauty, home goods) in Stamped’s inspiration gallery credit it for boosting customer trust and repeat purchases.

Features & Benefits

  • A versatile reviews app that also supports user-generated content galleries and Q&A. 
  • Enables collection of product reviews, photo/video reviews, plus Net Promoter Score feedback and even Instagram UGC (shoppable galleries) in one dashboard​. 
  • Offers in-email review forms and customizable display widgets (carousel, badges, etc.) to showcase reviews on-site. 
  • Also supports review moderation, commenting, and community Q&A for products​​. 
  • Stamped also helps with SEO via rich snippets and integrates with Google Seller Ratings to get your reviews visible in search​.

Pros

  • Feature-rich even on lower tiers – includes photo uploads, rich snippets, and basic UGC in the free plan​. 
  • Widgets are well-designed and mobile-responsive, requiring little coding to match your brand. 
  • Known for wide integrations (works with Shopify, BigCommerce, etc., plus connects to Google, Facebook, and popular apps)​. 
  • Offers a loyalty module as a companion product, so brands can tie reviews with rewards. 
  • Highly customizable and scalable, with many successful mid-sized brands using it.

Cons

  • A few users report the backend UI can be slow or occasionally glitchy, and that support quality can vary​. 
  • Some advanced capabilities (like certain automation or upsell features) are only in higher paid tiers, which some small businesses feel should be in the lower plan​. 
  • Overall, most core features are solid, but maximizing UGC potential may require upgrading as you grow.

Integrations

  • Connects with Shopify seamlessly, plus integrates with major e-com platforms (BigCommerce, Magento) for those with multi-store setups​. 
  • Direct integration with Google for star ratings in search ads and Shopping feeds. 
  • Works with email marketing (e.g. Klaviyo) for review request flows, and with helpdesks like Gorgias to manage review comments. 
  • Also can pull in Instagram posts to feature as product gallery UGC.

Okendo

Website | Shopify App Store
(14-day free trial; plans from $19/mo, higher tiers for Plus stores)

Chosen by many fast-growing Shopify Plus brands.

Wellness brand Love Wellness and cookware brand Caraway use Okendo to capture in-depth reviews and user attributes​.

These brands credit Okendo with doubling their review volume and significantly increasing conversion rates by leveraging the detailed UGC and customer insights. (On average, stores generate 3.4× more reviews with Okendo than with their previous reviews solution)​.

Features & Benefits:

  • An advanced review and customer insights platform built for Shopify. 
  • Okendo not only collects product ratings & reviews with photos/videos, but also lets brands ask custom questions (e.g. fit, quality, user attributes) – turning reviews into rich customer data. 
  • It includes in-moment surveys like post-purchase NPS and attributes that let shoppers filter reviews (e.g. “Size worn: Medium”)​. 
  • Display widgets are highly customizable and blazing-fast, fitting seamlessly into any theme​. 
  • There’s also a built-in rewards engine to incentivize reviews/UGC (e.g. discount for adding a photo)​.

Pros

  • Excellent for customization – you can tailor the review form and display to perfectly match your brand’s needs (great for niche industries with specific review criteria). 
  • Strong integrations with the Shopify ecosystem: works with top apps like Klaviyo, Gorgias, LoyaltyLion, etc., enabling personalized review request flows and loyalty rewards for reviews​. 
  • Known for top-tier customer support (especially for onboarding) and an easy, code-free setup on Shopify themes​. 
  • Multi-language support is available, and the app is optimized for site speed. 
  • Merchants and agencies report significant lifts in conversion when shoppers interact with Okendo reviews (customers viewing reviews are 4–5× more likely to convert on average)​​.

Cons

  • Price point is higher than some competitors – geared toward scaling brands, the cost can be steep for high order volumes or to unlock features like additional attributes and advanced analytics​. 
  • It may be overkill for very small stores that don’t need granular review attributes. However, the value it provides often justifies the cost for growing D2C brands.

Integrations

  • Built exclusively for Shopify, with plug-and-play integrations: e.g. syncs with Klaviyo and Attentive for email/SMS review requests, with Zendesk or Gorgias for managing review issues, and with LoyaltyLion or Smile.io to reward reviews​. 
  • Can push ratings to Google Shopping and Facebook. Also has an API for deeper custom integration. 
  • Okendo’s integration network helps turn reviews into marketing assets across ads, emails, and onsite personalization.

Fera Product Reviews & UGC

Website | Shopify App Store
(Free plan available; paid plans from $9/mo)

Over 10,000 merchants use Fera for reviews (it’s a Shopify Staff Pick).

It’s popular with small and mid-sized brands that sell across marketplaces – e.g. craft supply stores that import their Etsy reviews to Shopify via Fera.

The high app store rating (4.9★ with thousands of reviews) indicates merchants find it effective for building trust​.

Features & Benefits

  • A user-friendly reviews app that also combines some social proof marketing features. 
  • Fera allows easy import of existing reviews from other sources (Amazon, Etsy, Google, Facebook, etc.)​, so you can consolidate reviews from multiple marketplaces. 
  • It displays product ratings in Google Search results via rich snippets​. 
  • You can send automated post-purchase emails to collect reviews (including photo/video reviews), and even offer rewards like discounts, points, or cash back for review submissions​. 
  • The review widgets (carousel, list, etc.) are drag-and-drop customizable to fit your site’s design.

Pros

  • Extremely intuitive interface – merchants often praise that it’s easy to set up and navigate​. 
  • Customer support is quick and helpful in resolving issues​. 
  • Offers useful integrations, e.g. importing Google reviews or Facebook recaps, which is great for omnichannel sellers​. 
  • Multi-language support helps reach international audiences​. 
  • Fera also provides other social proof tools (like low-stock counters or pop-up notifications of recent purchases), so it can be a lightweight all-in-one for increasing trust.

Cons

  • The process/UI for customers to submit reviews with photos could be smoother – a few UX quirks exist in the review submission flow​. 
  • Because Fera does many things, some advanced features (analytics, complex display rules) aren’t as deep as specialized apps. However, for most merchants needing a blend of reviews and basic social proof, these aren’t deal-breakers.

Integrations

  • Connects with Google and Facebook to pull in reviews, which is handy for sellers migrating from those platforms​. 
  • Supports rich snippet integration for SEO automatically. Works with Shopify Online Store 2.0 themes (sections) for easy widget placement. 
  • Also has an API/CSV import for bringing in reviews from other apps. 
  • While not as heavy on third-party app integrations as some others, it covers the essentials (email notifications, reward point systems via Smile.io, etc.)

Find the Right Shopify Review App for Your Website (and Mobile App)

The right review app pays for itself by improving conversion rates, lowering return rates, and reinforcing trust at every touchpoint.

Whether you need photo-first reviews, AI-powered automation, or seamless Google integration, there’s an app built for your needs.

But here’s one thing too many brands overlook: your review strategy doesn’t stop at your website. If you have a mobile app, you need to ensure that your reviews sync there too.

Many Shopify mobile app builders put you in an awkward position here. These platforms typically rely on pre-built integrations with popular Shopify apps, and many brands find that the apps they use on their website won’t work (or do, but with limited functionality) in their mobile app.

But if you build your mobile app with MobiLoud, you don’t have to worry about any of this.

MobiLoud doesn’t rely on integrations the same way other app builders do. We seamlessly convert everything from your website to your mobile app.

That gives you complete freedom to choose any review app (or chatbot, subscription app, loyalty program app, etc) on your website, knowing it will work exactly the same on your mobile app.

MobiLoud is the only mobile app builder for Shopify that guarantees all the features from your website will work inside of your mobile app (without time-consuming and costly custom development).

Run through the list above to find the best Shopify review app to fit your needs, keeping in mind that, with MobiLoud, the app will help you drive conversions across multiple platforms.

Want to learn more about how MobiLoud can help you launch the perfect mobile app? Book a free consultation now.

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