What OroCommerce teams actually need to know
An app channel for OroCommerce brands, without the storefront rebuild
B2B buyers do more of their work from a phone every quarter, and the OroCommerce merchants treating mobile as a real channel are pulling repeat orders, reorders, and reviewed quotes out of a surface email and SMS cannot reach the same way. The question is not whether a mobile app makes sense for your OroCommerce storefront. It is how to launch one without rebuilding the account hierarchies, customer-specific price lists, quote workflows, and OroCRM bindings you have already invested in.
Apps and push are a proven retention channel for B2B
Email open rates have fallen for years, and the promotions folder eats a large share of what does get delivered. SMS works but carries TCPA-style compliance overhead, costs that scale with volume, and a customer-experience cap before opt-outs climb. For enterprise OroCommerce brands selling into recurring B2B accounts, the retention-channel ceiling sits well below where it used to.
Mobile apps change the shape of the channel. An icon on the home screen, persistent login on the buyer's company account, push notifications direct to the lock screen, and the install itself as a signal of your highest-value buyers and recurring B2B customers. Push reaches the buyer where email and SMS cannot, and app users are already opted in by definition. For OroCommerce specifically, that means order status, reorder reminders, quote and RFQ updates, and back-in-stock alerts land where the buyer actually looks during the workday.
Across the ecommerce category, app users convert at 3-7x mobile web rates, spend 10-50% more per order, and deliver roughly 3x the lifetime value. MobiLoud's own roster shows the same pattern on adjacent enterprise platforms: Tadashi Shoji on Magento drives 18% of total online revenue through the app, with 10x revenue per app user vs mobile web. John Varvatos on Salesforce Commerce Cloud generates 10x the revenue per app user vs mobile web. Modere on BigCommerce Enterprise shipped a multilingual app across 10 markets in four weeks during a platform migration. Sleefs ships 3x revenue per user and 30% higher AOV.
Every other path rebuilds your storefront from scratch
The other routes to an OroCommerce mobile app all ask the same thing: rebuild your storefront in a separate codebase. Custom native (Swift, Kotlin, React Native) means replicating every customer-specific price list, every account hierarchy and multi-org permission rule, every RFQ and quote workflow, every sales rep portal and impersonation flow, every OroMarketplace seller configuration, every OroCRM data binding, and every ERP integration your team has wired into the site, all in a different language and on a different release cycle. The team then carries the duplicated work going forward: every B2B configuration change, price list update, workflow tweak, and OroPlatform module update ships twice.
A headless build on the OroPlatform API solves a different problem. It gives your team flexibility on the frontend, but it does not put a real iOS or Android app in the App Store or Google Play. Whatever frontend your team has composed on top of OroPlatform, the route to a real native app is a separate decision. MobiLoud works the same way on a headless OroCommerce setup as on a traditional storefront.
The cost is real (in-house mobile teams run $500K-$1M+/year fully loaded for an enterprise OroCommerce build; agencies $500K-$1M+/year), but the deeper problem is the duplication itself. You are not paying for a mobile app; you are paying to maintain a second version of your storefront, separate from the first one.
Your stack stays the source; our team owns the iOS and Android side
MobiLoud is the combination of a native platform and a service team. The platform bridges your live OroCommerce storefront to an iOS and Android app and brings the features a native app needs built in: push notifications via OneSignal or Klaviyo, deep links into any product, account page, or quote, persistent login on the buyer's company account, native navigation, smart banners, in-app payments, and analytics tied into GA4, Firebase, or Triple Whale. The native integrations you would otherwise build once-per-app are built into the platform once.
Together, your existing OroCommerce storefront plus our platform is a custom mobile app experience, built on the storefront you already operate, not a second one you rebuild from scratch. Every customer-specific price list, account hierarchy, RFQ and quote workflow, sales rep portal, multi-org permission rule, OroCRM activity binding, OroMarketplace configuration, and ERP integration that ships on the web shows up in the app automatically.
Your OroCommerce team builds for the app the way they build for the site: Symfony, the OroPlatform architecture, your storefront templates, custom workflows on Oro's data model, all on the release cycle they already run. Our team guides on the app-specific patterns and applies direct customizations to the app experience when something needs to look or behave differently in the app. The native SDK integrations that come up infrequently (loyalty, attribution, ERP-side workflows, custom analytics) we handle from our side, and we run the iOS and Android operational track: builds and submissions under your developer accounts, OS update cycles, certificate renewals, and store policy.
"I could continue developing the way I am used to. It was completely frictionless for me. I really have to applaud MobiLoud for being so compatible so that we were able to do that."
David Chamberlin, Lead Developer at Tadashi Shoji, on building their mobile app on MobiLoud against an enterprise Magento storefront.
After launch is where the channel actually compounds
We are focused on the results we see enterprise customers achieve regularly. The launch playbook is where we start: install prompts on your site, smart banners on mobile web, QR codes in catalogs and at trade show or event touchpoints, email announcements to your existing B2B account base, sales rep outreach to push the app to high-value buyers, and an app-user incentive to drive the first wave of installs. The push strategy gets built into the integration we set up (order status, reorder reminders, RFQ and quote updates, back-in-stock, promotional campaigns), all running directly in your existing Klaviyo or OneSignal account.
On Enterprise, your customer success manager runs monthly performance checkpoints against peer enterprise B2B brands, builds analytics dashboards on the app channel, reviews what is working in the category, and proposes what to try next. The push strategy gets refined as the channel grows, and scoped native SDK integrations come online as your roadmap needs them.
MobiLoud has served 2,000+ brands. The results above are not exceptional. They are what the channel delivers when it is launched and run properly. The fastest way to know whether it works for your OroCommerce storefront is the free preview: we build a working version of your OroCommerce mobile app from your live storefront in roughly 5 to 7 working days, so you can see exactly how it looks and feels before you commit to anything.